If you rely on a steady of supply of oil for the central heating in your home and want to make life a little easier for yourself, you may be interested in having it delivered straight to your door. The only problem is that because there are so many oil delivery companies in operation these days, it can be hard to know which will be the best for you and your household.
To help you out, we have put together a brief guide that looks at some of the important qualities you need to look out for in companies that delivery oil.
Do you have a strict and very tight budget? If that is the case, then price protection is something you will definitely want when choosing an oil supplier. The last thing anyone wants is a surprise energy bill that was much higher than expected. As heating oil fluctuates in cost daily, it can often be hard to really predict when there will be any spikes in the price. When you choose an oil supplier that offers protection on their prices, you have the peace of mind knowing that even if the oil prices go up, you will still pay the same for your heating fluid.
Great Customer Service and Technical Support
When you are choosing any company for an ongoing service, as the supply of your oil throughout the year, it is best to choose one that provides great customer service. You need to know that they are going to be available at any time of the day if you have any issues or problems. If your oil heating system breaks down in the middle of the night during a wintery storm, you want to know that you will still be able to get through to them.
Along with great customer service, you will also want to ensure that the oil delivery company you choose has staff on the phones that are qualified and knowledgeable enough to offer excellent technical support. There are some companies out there that are nothing much more than delivery firms. They don’t offer access to a technical support team or any engineers that can help with the repair of equipment or provide other important maintenance services.
Avoid these companies unless you intend on handling all your repairs and other problems with your heating oil system yourself.
When heating systems break down, it is never at the most convenient time. You could argue that there is actually never a convenient time that your heating could break down. When it does happen, though, you will want the help of experts who can aid in an emergency. Look for a heating oil delivery company that provides around the clock emergency callouts, so that you are prepared.
Consider Customer Testimonials and Reviews
One of the best ways, of course, to tell if a company is as good as they say they are, without just relying on their own word, is to look for reviews and testimonials left by customers who are currently using them or who have used them in the past. While not all reviews are going to be positive, you need to read as many as possible to get a balanced view of what it might be like hiring them.