PerfectWorks Painting & Renovation Privacy Policy

We at PerfectWorks Painting & Renovation respect the privacy of any individual entering our website or reaching us using other communication channels. We are committed to protect your personal data and regularly update our security procedures so you can be sure that your information is safe.

With this Privacy Policy, we want to explain how we collect information, what we do with it and what controls you have.

Information We May Collect From You

We collect and retain the minimum personal data needed to carry out our services. It may include the following information:

  • Personal data you provide when contacting us filling the forms on our website, sending us emails, calling us or using any other communication channel to make an enquiry. This data may be your name, email address, postal address and phone number.
  • The information you send to us when reporting a problem, submitting queries, sharing your feedback about our services or any other concerns or comments regarding our work.
  • Please, do not share any sensitive information about you such as health information or information that reveals your ethnic origin, religion, political views, etc. We do not need it and do not collect and store such information.
  • When you visit our website, we may automatically collect information about your use of the website and pages you access, your IP address, location, device, web browser, language.

Uses of Your Information

We use the information we collect to provide, support, personalise and improve our services and to communicate with you about your enquiries. The ways we do this include the following:

  • To provide you with any additional information about services we offer when you make an enquiry.
  • To process your order, make you a quotation and to provide you with the service you requested.
  • To communicate with you as described in our agreements with you.
  • To improve our services.
  • To analyze the performance and improve the functionality of our website.

Disclosure of Your Personal Data

The information you share with us will be used only for internal purposes - to process your requests and to provide you with our services. Your personal data is available only to employees who are personally responsible to your order (customer care and workman). We will not share or sold your data to any outside organisations.

The only reason we may disclose your personal information is if it’s required to do so by law or if we believe that such action is necessary to prevent fraud or to protect the rights, property or personal safety of someone.

Your Rights

You have some rights regarding your personal information:

  • To receive information about what kind of information we hold on you.
  • To correct or update your personal data at any time.
  • You can make an objection or to restrict processing of personal information.
  • You may request portability of your personal information.
  • You have the right to be forgotten and can request deletion of your information.

You can take advantages of your rights at any time by contacting us at info@paintingandrenovation.co.uk or call us on 020 3670 4540. We commit to fulfilling your request in the shortest possible time. But you need to know that in order to comply with our security procedures, we may ask you a proof of your identity before we take any actions on your request.

Security

Keeping your personal data safe is a main priority for us and we use reasonable and appropriate measures to protect it from loss, unauthorised access, disclosure or misuse. You can be sure that the access to your personal data is limited only to those employees who are responsible for processing and finishing your requests.

Children Safety

Our services are not directed to children and we do not collect or store any personal information from children. Protecting their safety when they use the Internet is very important to us and if we learn that we have accidentally collected personal information from a child, we will take appropriate steps to delete that information. If you become aware or believe that a child has provided us with personal information, please contact us.

Data Retention

We will keep the information we collect only for as long as necessary to fulfil the purposes for which we are processing it unless the law permits or requires us to retain your personal data for a longer period. We will delete your data if you withdraw the consent to processing it, if the data is no longer up to date or is no longer necessary for the purposes it was collected or if you request a deletion.

Keep in mind that we may retain aggregated information about your orders after a request for deletion of your personal data.

Third Party Links

Our website contain links to other carefully selected third-party sites that are not controlled or operated by us. Please, be aware that we are not responsible for the privacy practices or content of these websites.

We advise you to read the privacy policies of each website that you visit, to pay attention to what personal data you share and not share your sensitive information and passwords to anyone.

Cookies

We use cookies on our website for various purposes. Cookies are small pieces of information which are placed on your device when you visit a website.

They are used in order to ensure the normal performance of the website or to make the website work more efficiently, to store settings and identifiers as well as to provide reporting information. They help us to analyze and improve our website and its functionality, to find and fix errors, to optimize its content and offer you more relevant information.

Learn more at https://cookies.insites.com/about-cookies/

Control of cookies

You can change your preferences, delete or disable collecting of all or some tracking cookies through the settings on your browser. Please note that If you choose to reject cookies, some areas of our website may not function properly. More information about this can be found on https://cookies.insites.com/disable-cookies/

Contact Us

If you need additional information, have some concerns, questions or comments about our Privacy Policy, please contact us by email: info@paintingandrenovation.co.uk, phone 020 3670 4540 or filling the contact form on our website.